GOC CARE Packages have been funded to provide packages of care to people from Culturally and Linguistically Diverse Background, in particular to people who identify themselves as being Greek, have a strong affiliation with the Greek Culture or have a connection with the Orthodox faith.

What are Community Care Packages ?

For many people, living in the comfort of their own home is an important part of growing older.

Community Aged Care Packages are planned and managed care services to help older people with complex care needs remain living in their homes. They are designed for each individual and are based on their particular needs.

What help is available?

The types of services available are specific to each person. They could include assistance with bathing, meal preparation, laundry, dressing, transport to appointments, housework and social activities.The services provided are very flexible and can change as your need change.

Who is eligible for Community Aged Care Package?

To be eligible to receive a Package, your needs must first be assessed by an Aged Care Assessment Team (ACAT) determine whether you need the kind of help a Package provides. This assessment is free.

If you live in the Brisbane North Area you will need to get approval from either:

- Royal Brisbane ACAT Team (07 3636 1203)
- Prince Charles ACAT Team (07 3350 8658)

If you live the Brisbane South Area would need to get approval from the:

Queen Elizabeth ACAT Team (07 3275 6700)

How is a Community Care Package arranged?

Your ACAT assessor will ask you if you have a preference for service providers. If you elect GOC CARE Packages as your choice, a copy of your approval will be sent to our offices.

The GOC CARE Packages’ Program Manager will contact you and your family or representative to arrange a meeting to discuss your needs and to answer any questions you may have about the service.

After you have agreed on your care, a care plan outlining the services and how they will be delivered will be given to you.
Are there fees for these services?

You will be asked to contribute financially to your care. If you are on the maximum basic rate of pension, your fees will not exceed 17.5 % of that pension.

If you are experiencing financial hardship, special consideration will be given. You will not be denied a service you need, because you cannot pay.

What are my rights if I receive a Package?

If you receive a Community Aged Care Package you have the right:

· To be involved in deciding which care services are the most appropriate for your needs;
· To receive services that take account of your lifestyle, cultural and religious preferences;
· To be able to take part in social activities as you wish;
· To be treated with dignity and have your privacy respected;
· To complain about the services you receive without fear of losing services, or being disadvantaged in any way; and
· To choose a person to speak on your behalf for any reason.

Before you start to receive your care, you will be offered an agreement to sign which clearly sets outs your rights and responsibilities and those of GOC CARE Packages.

What if my care needs increase?

Your care plan will be reviewed regularly to ensure it is appropriate to your current needs. The Community Aged Care Package is designed to meet your particular needs, the service you receive will change as your needs change.

If your care needs increase beyond what can be provided under a Community Care Package, you may need to consider other care options. We will discuss your options with you, and will help you to find a more appropriate service.

Who can I contact if I need more information?

You may call the GOC CARE Packages Program Manager on

Telephone: 07 3844 3669 or

Mobile: 043844 3606.

Our offices hours are 9:00am ~ 5:00pm Monday to Friday.